Bring all your logistics into one view.
For retailers, warehouses and freight companies, UFM brings every carrier you use onto one platform. Book, track and report on every consignment from one live view.
All your freight in one place.
Most operations run point-of-purchase, despatch, carriers and accounts across separate systems. UFM connects them, so every consignment you send reports into one live view, whoever moves it. Nothing to chase and nothing to piece together by hand.
One journey, four connected stages.
Every order flows through one platform: entered your way, routed to the right carrier, delivered with proof, and reported back in real time.
Customised order entry
Take bookings on a screen tailored to your operation, or integrate straight from your own ordering and warehousing systems, by API or multi-job file.
Smart carrier selection
The system recommends the most appropriate carrier service for each job, based on your rules and what each carrier can do, cutting out user error.
Carrier integration & POD
Send orders straight to a carrier or onto a manifest, with proof of delivery flowing back from every carrier you use, even ones with no freight system of their own via HUB-POD.
Live dashboard & data
A real-time feed gives one unified view of order status, with every key detail centralised and exportable for your own reporting.
One live view of every carrier.
Delivered, DIFOT and outgoing at a glance, jobs by service and status, monthly trends and consignments created. One real-time dashboard across every carrier you use, customised to your needs, with no more phoning carriers or sitting on hold for a status.
Live KPIs & status
Delivered, DIFOT, outgoing and failed up top, with a full breakdown of jobs by status, from draft and released through to delivered.
Service & trend insight
See your job mix by service and carrier alongside monthly trends for jobs, revenue and net profit. Act on performance, don't just record it.
Export anything
Every figure is centralised and exportable in a click, with full supply-chain transparency ready for your own reporting.
Manage every booking in one place.
One searchable list of every consignment across every carrier. See live totals at a glance, then open any booking to track its progress or modify it.
- Every carrier's consignments in a single, searchable list
- Live totals: delivered, picked up, in depot, out for delivery, awaiting pickup and failed
- Filter by date, status, service, connote, suburb or reference
- Drill into any booking to track its progress or modify it
Every event, every consignment.
Open any consignment to follow its whole journey, from order created to received by courier, out for delivery and delivered, with every event, item and proof of delivery captured along the way.
- Live progress from order created to delivered, with timestamps
- Tracking events as they happen, right down to "signed for by recipient"
- Full consignment detail: pieces, weight, volume, references and labels
- Proof of delivery from your carriers' own systems, or via HUB-POD where they have none
The automation integration you need.
We've been in the freight and logistics industry for over thirty years, so we know the current challenges of logistics fulfilment and managing multiple freight companies. These are the challenges UFM is built to take on:
- Meeting customer delivery expectations for greater transparency and efficiency
- Technology integration across multiple operating systems and providers
- Increased competition from e-commerce growth
- Mounting operation costs from sub-contractors and manual processes
- Legislation demands such as Chain of Responsibility
- Conducting effective and necessary technical training
- Increasing agility, resilience and sustainability
- Minimising damaged, delayed and lost deliveries and contingencies
Our team works with your team.
Bringing every carrier onto one platform sounds complex, but not when you partner with Hub Systems. Our developers work with your team to tailor UFM to your business, then stay with you through onboarding and ongoing support once it's running across your network. Our team is based in NSW, Australia, so your support is local and in-house, never outsourced or sent offshore.
Talk to our teamInterested in UFM?
See what Hub could do for your business. Have a chat with our team, or ask us for a free customised demonstration.